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Reviewed by mzimmerman314 for Travis Cartmel
The Cartmel Group was extraordinarily accommodating and made a competitive offer for our mortgage that won out in many ways over our usual lender. Because we had been with our previous lender for many years, we were apprehensive about accepting a loan from another lender. The Cartmel Group spent time explaining, in detail, how our credit affected our rates, how they were able to do better than our previous lender, and how the loan will be serviced. Members of the Cartmel Group were always responsive to emails, text messages, and phone calls. I never had to wait long for a response and, at times, was treated as if I were their only client. Excellent service. 100% satisfied. Would recommend.
mzimmerman314
Oct-19-2020
Reviewed by shannon for Travis Cartmel
Buying a home as a newly single mom was intimidating initially. Tyler took the time to explain the process to me, and I always knew what to expect next. He was quick to respond to my questions and the loan application process was very smooth!
shannon
Jul-21-2020
Reviewed by Andrew for Travis Cartmel
Thanks for taking the time to explain everything in detail when I had questions. Being a first time home buyer meant I had a lot of questions. The Cartmel Mortgage team took the time to work with me through everything that came up throughout the process, making things simple and easy. Thank you!
Andrew
Jul-18-2020
Reviewed by Bailee Holler for Travis Cartmel
Tyler was great to work with! I’ve already recommended him to a friend. He was timely, kind, honest, and answered all of my questions. I work nights too and he worked around my schedule which was very appreciated.
Bailee H
Jul-13-2020